Hand Held Products blog

News from the North - Itella and Finn-ID

Great news from up North! Our business solution partner in Finland, Finn-ID, will be supplying Itella (formerly Finland Post) with our Dolphin 9500 units to modernize the tracking and tracing at Itella logistics solutions. The contract is worth up to 2M EUR, which makes it the biggest deal in the history of the industry in Finland! Way to go fellow Finns.

4410/4470 End Of Life

We’ve put the official End Of Life notice online for the 4410 and 4470 scanner products. These scanners have been an integral part of our product offering for a long time, but with the changes in the marketplace there is less room for niche products like these. Especially now that newer products based on our Adaptus Imaging 5.0 technology can be applied in such a wide range of applications and environments.

If you’re a partner, you can read the full retirement notice on the partner’s area.

Dolphin Power Tools video

More videos! Yes we like videos and we’ll be making more of them in the future. After last week’s Adaptus video featuring our OEM guru Jan Douma, we now have a video about our Dolphin Power Tools software. Betrand Lombardo, the Professional Services manager in EMEA, explains all about this suite of highly useful and powerful software utilities:

Newsvideo on 2D image scanning applications

I’m pleased to present the first video in a series of short newsvideos we are making! This one is about innovative 2D applications. In the video, Jan Douma explains what Adaptus Imaging Technology is, what you can do with it, as well as the different applications that it enables. Click the screenshot below to view the video:

Sales organization expands

We’ve been talking about product updates, happy customers and new tools but what it really comes down to is of course sales. To boost our sales in EMEA, four new colleagues have joined our sales team in the past few months. Three of them (Juan Pablo, Steve and Andreas) will be focusing on scanner sales, and Magnus is the guy for Scandinavia! 

We have been growing rapidly in the past years and it was also necessary to reshuffle our EMEA organization, to make sure we had the right people in the right places for future growth. You can read the details in our news section.  

3800LR/LX Retired

All good things come to an end. So too is it with some of our best-selling products, the 3800 LR and LX models. We have to end their time in the spotlight and make room for the new kid on the block, the 3800g.

We think the 3800g is a better product in every way, and we hope you agree. Take a look at the 3D tour and download the data sheet, you’ll see what we mean.

If you’re a partner you can read the full product retirement notice in the Partner’s Area, as well as the transition reference guide to help your customers move from the 3800LX/LR to the 3800g.

Case studies and customer references

You may have already browsed our website www.handheld.com, looking for contact information, product information or pictures. But if you really want to know how our products are used, and what kind of company we are, the best way to find out in my opinion is to read our case studies.

We say we are easy to work with, reliable and that we have durable and ergonomic products. But don’t take my word for it! Check out what for example Specsavers, Siemens, BMW or DPD have to say. The case studies may not be as enthralling as the latest Harry Potter book, or as mindblowing as some literary classics, but they describe the challenges that these companies had in their organization, the solution they found together with our partners, and the benefits using our products have brought.